Terms of Service

Last Updated: September 16, 2026

1. Acceptance of Terms

By accessing or using the services provided by True Rehab Physiotherapy, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

2. Services

True Rehab Physiotherapy provides mobile physiotherapy and rehabilitation services. While we strive for excellence, outcomes vary based on individual circumstances and adherence to recommended treatment plans.

3. Bookings and Cancellations

Appointments are subject to availability. We require at least 24 hours' notice for cancellations. Late cancellations or missed appointments may incur a fee.

4. Fees and Payment

Fees are due at the time of service unless otherwise arranged through a funding body (e.g., NDIS, DVA). You are responsible for any gap payments or costs not covered by your insurer or funding provider.

5. Professional Advice

The information provided on this website is for general purposes only and does not constitute medical advice. Always seek the advice of a qualified health professional regarding your specific condition.

6. Limitation of Liability

To the maximum extent permitted by law, True Rehab Physiotherapy shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website.

7. Governing Law

These terms are governed by the laws of Queensland, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts in Queensland.

8. Contact

For questions regarding these terms, please contact us at admin@truerehab.com.au.